Oct 17, 2016 | News & Events
Up until now, five-year-old Molly’s family have been living in a house that has simply does not meet her needs. Molly, who has learning disabilities, needed a home that could allow her and her family to carry out everyday activities such as washing, staying warm and moving about. Vokèra was more than happy to get involved in a complete refurbishment headed by Ecotechnicians Co-operative, working fast to install a new Unica i32 combi boiler and BeSMART thermostat control system.
Molly’s mum, Tina Roberts, was determined to fully adapt their home to give Molly the best possible chance at independence, which meant that the property required quite a substantial amount of conversion. The existing boiler was removed before volunteer tradesmen checked and re-routed the gas supply to ensure the new boiler and fixings worked effectively. A vertical flue was installed to guarantee proper functionality and allow condensation to flow out from the roof of the house.
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Sep 12, 2016 | News & Events
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The Vokèra Affinity loyalty and reward programme is celebrating its 10th anniversary this year. Launched in 2006, Vokèra Affinity has been specifically designed for professional installers to make their working lives easier and enable them to offer their homeowner customers the very best service.
By signing-up for the scheme, installers have access to exclusive benefits that will make the job of installing a new boiler much easier. They can register a Vokèra boiler for warranty, register for their Affinity points and Vokèra will also notify and pay the Gas Safe Register fee on their behalf in one single registration via the Vokèra App.
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Mar 1, 2016 | News & Events
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BeSMART – The smarter way to control home heating
Vokèra is delighted to launch the new BeSMART Wi-Fi enabled thermostat, an easy to install, internet connected device, specifically designed for heating control. This smart thermostat allows homeowners to change and adapt their heating systems at their convenience through the BeSMART App. Easy to set up and install, the new control package is intuitive to use and is compatible with the Vokèra technology as well as systems from the vast majority of major heating brands.
“The BeSMART thermostat is going to revolutionise heating control for homeowners and installers,” comments Neil Mattock, Marketing Director at Vokèra. “People will have more control over their heating than ever before – they can programme individual settings, manage different zones and even control the system remotely. Installers will be able to apply BeSMART to deliver these benefits across a huge number of new and retrofit projects. The future of the home is all about connected systems and we are proud to be at the forefront of this transformation.
Installing BeSMART is especially quick and simple, when replacing an old thermostat. No additional wiring is required. BeSMART has been designed to specifically complement the Vokèra boiler range but it will also work with the majority of residential boilers with ON/OFF control, making it an ideal replacement for old thermostats.
The smart thermostat can be set-up for single or multi-zone control, with an impressive eight zone maximum and they can also be connected to Vokèra boilers with OpenTherm to allow interaction with weather conditions; meaning on milder days, they will automatically adjust to the ambient temperature. Homeowners can also programme up to three comfort levels to suit their needs and save energy and money. The App is available on both iOS and Android and works on a smartphone, tablet or desktop computer via an internet browser. Users can adjust the temperature, programme in settings and even check the boiler operating conditions, providing new levels of control over a heating system.
BeSMART achieves up to Class VIII control under ErP (+5% in space heating efficiency) when combined with an OpenTherm compatible Vokèra boiler. Using BeSMART, installers will have access to a protected technical menu that gives them power to adjust the boiler parameters and, depending on the setup, end-users can have an online connection to Vokèra’s service centre, which will flag up problems straight away.
For more information about BeSMART, visit www.vokera.co.uk/besmart or follow Vokèra on: Facebook | Twitter | LinkedIn.
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Feb 12, 2016 | News & Events
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Vokèra is delighted to announce its training facilities in London Colney, Glasgow and Bradford have been awarded the status of Approved Training Centres (ATC) by the Chartered Institute of Plumbing & Heating Engineering (CIPHE).
“This is a great achievement for Vokèra and acknowledgment of the hard work we put into our training programmes,” comments Neil Mattock, Marketing Director and Head of Training at Vokèra. “The company has always put a great emphasis on training and we are constantly adding new courses to fulfil the needs of installers. We have recently introduced a Controls Course and New Entrants Course, which have proved to be extremely popular. As an Industrial Associate, Vokèra has been working with the CIPHE for many years and having our training centres approved by the Institute cements our relationship and commitment to training.”
Terry Stephenson the National President of the CIPHE says, “We are thrilled to have Vokèra join our list of Approved Training Centres. Training new and existing installers is vital and Vokèra has demonstrated a clear commitment to the industry through its courses and college programme.”
Founded in 1906, the Chartered Institute of Plumbing and Heating Engineering (CIPHE) is the professional body for the UK plumbing and heating industry. Membership is made up of individuals from a wide range of backgrounds such as consultants, specifiers, designers, public health engineers, lecturers, trainers, trainees and practitioners. The CIPHE has a membership of around 7,200 including approximately 170 manufacturers and distributors, which support its work as Industrial Associates. Whilst the majority of members live in the UK, some 800 are resident in Hong Kong and a further 300 are resident in over 30 other countries.
Vokèra offers a range of courses covering various topics including a Controls Course that helps installers understand the principles of combustion, the fundamentals of how controls technology can work in conjunction with a boiler and how to incorporate them into existing and new heating systems. The New Entrants Course is aimed at newly qualified gas engineers who want to improve their knowledge of how to incorporate a gas appliance into a heating system. Vokèra also provides training on high efficiency products, fault finding and renewables. Tailored and individual course are also available along with certificated courses.
To register for the course email [email protected] or telephone 01727 744 002. For news and updates, visit www.vokera.co.uk or follow Vokèra on: Facebook | Twitter | LinkedIn
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Jan 29, 2016 | News & Events
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Vokèra, an industry leader in quality home heating devices, is thrilled to have been nominated in both the Collaboration of the Year and Training Initiative of the Year categories at the prestigious H&V News Awards.
In the Collaboration of the Year category, Vokèra has been recognised for its work with Sharp Construction, Fife Council and the Scottish Energy Centre, part of Edinburgh Napier University, on refurbishing a four-in-a-block residential property. Located on Rosewell Drive in Fife the project aimed to find the most efficient way to refurbish properties for the community.
Vokèra is also shortlisted for the Training Initiative of the Year for its impressive work with Glasgow Kelvin College and the Vokèra College Partnership Programme, which has been set up to help and support the next generation of heating engineers.
“It is a real honour to be shortlisted in both of these categories,” says Neil Mattock, Marketing Director at Vokèra. “The H&V News Awards represents the best in the industry and there are some great finalists and we are delighted to be amongst them. It is great recognition for the work we are doing with our college partnership scheme and the hard work that went into the refurbishment project in Fife.”
As the longest-running award ceremony within the industry, the H&V News Awards have the fantastic reputation of being The Oscars of the building services world. This year, the awards are due to take place on 21st April 2016 at the Grosvenor House Hotel in London. The event has become known as an annual celebration of excellence, forward thinking and the greatest achievements within the entire HVAC and building services value chain. This includes anyone from contractors and consultants, installers, private building owners, service and maintenance companies, building information modelling (BIM), retrofit and safety and training providers.
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Dec 9, 2015 | News & Events
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Vokèra, an industry leader in quality home heating solutions, has been highly commended by Domestic and General (D&G) customers for the third year running. D&G, the UK’s leading specialist warranty provider, conducts a quarterly independent Customer Satisfaction Survey, based on a questionnaire sent to its customers following each callout and reviews customer service and satisfaction levels. The latest report has awarded Vokèra with an impressive overall satisfaction rating of 94.58% and places the company in the top spot against other rival boiler brands and second in the overall manufacturer list (measured against rival boiler brands but crucially leading white goods manufacturers as well).
Vokèra is one of the leading UK boiler brands, renowned for its comprehensive range of energy efficient appliances, including the Unica i, Vision and Mynute i, supported by a reputation for excellence in customer service, support and training. The company’s product portfolio also includes a full range of ancillaries and control devices to optimise ease of installation and efficiency still further. Vokèra also supplies the market with a commercial boiler range, unvented cylinders, gas fired water heaters, solar thermal collectors and air source heat pumps. Established over 30 years ago, Vokèra has bases across the UK and Ireland to support each installation and every installer.
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